Terms of Service
Summary
These Terms of Service govern your use of Artisan Base and establish the legal agreement between you and our company.
Acceptance of Terms
By accessing or using Artisan Base, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this website.
These terms apply to all visitors, users, and others who access or use the service. Your continued use of the service following the posting of any changes to these terms constitutes acceptance of those changes.
Description of Service
Artisan Base is an e-commerce platform that connects customers with talented artisans and crafters. Our service includes:
• Online marketplace for handcrafted products
- Secure payment processing
- Order management and tracking
- Customer support services
- Product reviews and ratings
- Shipping and delivery coordination
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time with or without notice.
User Responsibilities
As a user of Artisan Base, you agree to:
• Provide accurate and complete information
- Maintain the security of your account credentials
- Use the service only for lawful purposes
- Respect the intellectual property rights of others
- Not engage in fraudulent or deceptive practices
- Not interfere with the proper functioning of the website
- Not attempt to gain unauthorized access to our systems
Prohibited activities include:
- Creating fake accounts or providing false information
- Attempting to manipulate product reviews or ratings
- Engaging in price manipulation or market manipulation
- Violating any applicable laws or regulations
- Harassing or threatening other users or staff
Intellectual Property
The content on Artisan Base, including but not limited to text, graphics, images, logos, and software, is owned by Artisan Base or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Copy, reproduce, or distribute our content without permission
- Use our trademarks or logos without written consent
- Create derivative works based on our content
- Remove or alter any copyright or trademark notices
Product images and descriptions provided by artisans remain their intellectual property, and we respect their rights accordingly.
User-Generated Content
When you submit content to Artisan Base (reviews, comments, photos, etc.), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content in connection with our service.
You represent and warrant that:
- You own or have the right to use the content you submit
- Your content does not violate any third-party rights
- Your content is accurate and not misleading
- Your content complies with our community guidelines
We reserve the right to remove or modify user-generated content that violates these terms or our policies.
Account Terms
To use certain features of Artisan Base, you must create an account. You are responsible for:
• Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information is accurate and up-to-date
We reserve the right to:
- Suspend or terminate accounts that violate these terms
- Require additional verification for account security
- Limit account access for suspicious activity
- Delete inactive accounts after a reasonable period
Payment Terms
All purchases on Artisan Base are subject to the following payment terms:
• Prices are listed in USD unless otherwise specified
- Payment is processed securely through our payment partners
- Sales tax will be added where applicable
- Orders are not confirmed until payment is received
- Refunds are processed according to our return policy
We use industry-standard security measures to protect your payment information. We do not store your complete payment card details on our servers.
Disclaimers
Artisan Base is provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:
• Warranties of merchantability and fitness for a particular purpose
- Warranties that the service will be uninterrupted or error-free
- Warranties regarding the accuracy or completeness of information
- Warranties regarding third-party products or services
We do not guarantee that the service will meet your specific requirements or that any errors will be corrected.
Limitation of Liability
In no event shall Artisan Base be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
• Loss of profits, data, or use
- Business interruption
- Personal injury or property damage
- Emotional distress
Our total liability to you for any claims arising from your use of the service shall not exceed the amount you paid to us in the 12 months preceding the claim.
Indemnification
You agree to indemnify and hold harmless Artisan Base, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:
• Your use of the service
- Your violation of these terms
- Your violation of any third-party rights
- Your violation of any applicable laws or regulations
This indemnification obligation will survive the termination of these terms and your use of the service.
Termination
We may terminate or suspend your account and access to the service immediately, without prior notice, for any reason, including but not limited to:
• Violation of these terms
- Fraudulent or illegal activity
- Extended periods of inactivity
- At your request
Upon termination:
- Your right to use the service ceases immediately
- We may delete your account and data
- Any outstanding obligations remain your responsibility
- These terms continue to apply to any disputes arising before termination
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Any disputes arising from these terms or your use of the service shall be resolved in the courts of California, and you consent to the personal jurisdiction of such courts.
Dispute Resolution
Before pursuing formal legal action, we encourage you to contact us directly to resolve any disputes. If we cannot resolve the dispute informally, the following procedures apply:
• Small claims court for disputes under $10,000
- Binding arbitration for larger disputes
- Class action waivers
- 30-day notice period before legal action
Arbitration will be conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. We will notify users of material changes by:
• Posting a notice on our website
- Sending an email notification
- Displaying a prominent banner
Your continued use of the service after changes are posted constitutes acceptance of the new terms. If you do not agree to the changes, you must stop using the service.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@artisanbase.com Phone: +1 (555) 123-4567 Address: 123 Artisan St, Craft City, CC 12345 Website: https://artisanbase.com
We will respond to your inquiry within 30 days of receipt.
For Legal Inquiries: Please include your name, contact information, and a detailed description of your question or concern.
For Privacy Requests: Include your account information and specify the type of request (access, correction, deletion, etc.).
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